The Buyers Guide issue Blog


Well the 2016 Ski
magazine buyers guide is out. Every year lots of skiers await the arrival
of this edition to get their winter stoke started. Many skiers also rely on this issue to
help decide what to buy. Over the years that mainly meant skis. Now they review
boots too. And in between all the gear reviews are the ads. There are ads from
all the major players. The review issues are to ski advertisers what the Super
Bowl is to beer company’s. Everything looks cool and inviting.
So the products are beckoning to the consumers. We know what this means and it is somewhat important to us as a retail shop. We know that highly rated skis will sell well for just that reason. We typically
look through the issue as a group and scoff at what we consider the
inaccuracies. To our mind, they always seem to get some things right and some
things wrong. But we know that customers will not always ask for our opinion compared to the printed word. And why should they? Ski magazines help sell skis- period. They are one of the many influencers the consumer is exposed to. It is a fact of our lives.
This year I perused the issue by myself for a number of
visits before we all looked together. I probably read every review once and those of ski’s I know well a
number of times. I analyzed the comparison tables. I looked at all the ads. Here
are my thoughts- right, wrong, or indifferent, about this years issue.
First of all I would like to say that one ad stood
out from all the rest. Volkl? No. Marker? No. It turns out that Deer Valley is
the Budweiser Clydesdales of Ski Magazine marketing. I agree that Deer Valley
is magical, but the 36 page ad (yes 36 pages!) was more than I needed to send that home. Pointing out that Deer Valley was rated one of the top three ski
resorts in North America for the past 10 years in a row by the readers of SKI
Magazine
(including five consecutive #1 awards),would do the trick don’t
you think? I will say that I enjoyed the ad though. It really made me feel the
experience of a ski vacation and got me thinking about how I love to ski and
that I would like to ski at Deer Valley some this year. The food, the lodging,
the grooming- all first class for sure. There is probably no more civilized
place to slide down hills on sticks than Deer Valley Utah! 
Next up was the short but important Trends section.A few highlights:
-Lighter skis are hot. Yes light is definitely still a trend in skis. What
is light done right however? Too light can be a problem and weight has its
advantages. I agree with all this.
-Revenge of the nerds? Are bootfitters Nerds? We always thought bootfitters
were cool!
-Best in test winners by brand. We agree that
blizzard deserves to be on top overall. We have carried them for years and know their excellence. Volkl and Rossi are both traditionally
strong as well. They are deserving of the next two spots.We actually added both brands this season with their best
scoring models in this test being the main reasons why. We came to the same conclusions during our own testing. Actually Volkl had the top scoreing models in the issue
based on points for both Men and Women. We are carrying those two skis (and
those two skis only) from Volkl this year.

Next came the ski test results by category. Skis are
tested by test skiers and given “report cards” of a sort. Scores are
compiled and averages  given. Results are
based on scores and a written review of the skis is provided talking about the
skis character and feel. You know- basic ski reviews. Overall the writing is
good. This year the reviews seemed to be pretty accurate to me.
There are things I have a problem with however. I
must state that I feel (once again) that both Head and especially Fischer were
under rated or simply did not send skis (or the right skis?) to the test. Our
shop test scores follow along with ski magazines on many models but those two
brands are glaringly absent. I am simply at a loss as to why these two brands
seem to fail at winning gold medals with Ski Magazine. On the other hand, it
was great to finally see Stockli really participate in the test. Surprisingly they
did not seem to enter the Stormrider 95 which we think is a fantastic ski.
Overall though this year’s scoring  seemed to be lined up pretty well with our testing
impressions and scores. Better than most years results from Ski Magazine do.
Why do our results vary from the test? The magazine testers
are certainly qualified for these tests if skiing excellence is the criteria.
However most of our customers are not level 10 skiers and we feel they may find
they get different outcomes. We still feel that 
Realskiers.com
(which we contribute to) is the most accurate testing and reviews for
consumers. Like our staff, the testers have a broader range of experience and
skill. We think this mirrors our customer base more closely.  I would also
guess that we are simply a bit partial to our brands and have a bit of
unintentional bias? Who knows, as we all do the best we can.
 
Things in the ski test that made me smile:
Four out of five stockli models tested win
“stability at speed” in their category. Most of them by A LOT.
 The fifth gets second place.  We have known this for years. Nice to
find others getting a chance to experience the Swiss Ski that we love here so
much. They are not for everyone…but you know who you are!
Head women’s skis have been embraced by the
magazines female testers. While I just noted that both Head and Fischer did not
show as well as expected in the men’s categories, at least Head did well on the
ladies side. While we loved the older head women’s skis, this new direction is
certainly exciting for us. We are glad the magazine thinks so too. 
Boot tests-
We think it is hard to test boots. The criteria has
to be based on performance with some fit notes thrown in. Since as bootfitters
we know that “comfort is king” to about 98% of our customers, we
don’t focus on performance as much as on fit issues when choosing our lineup of
boot models. That being said we were happy to see that the top two performing boots
in men’s technical models are ones we chose as well. The top performance boot
was the Head Raptor 140 which is a staff favorite. The magazine quote about the
boot was even from our own Eric Kipp who was one of the boot testers. Eric
said “…quick, stiff, precise, with an amazing feel for the
snow…”  How fun for Eric to be
recognized for his thoughts in a big review like this!
The Fischer vacuum boots also got a mention about
how “the stance is awesome”. This is important, because it is awesome
for everyone due to the molding. And the molding is why it is awesome. Other
boots do not do this. Other boots are set in their angles to factory settings.
There is a small amount of cuff adjustment on most boots but it is difficult to
get a boot aligned perfectly without paying for a lot of labor. The Vacuum
models becomes correctly aligned for whomever they are fit to (provided the
fitter is well trained). It is a magic feeling when you are aligned perfectly.
We feel this makes more difference than any other boot feature. Great skiers
spend hundreds of dollars extra to get aligned well in their boots. Vacuum
models do it for free. 
One thing the boot tests are disappointing on is the
seeming bias against 3 piece construction. Dalbello Krypton models were absent
entirely. We feel they ski great and offer comfort that is first rate. If the
testers all had free ride backgrounds instead of carving and race backgrounds,
we think it would be different. Maybe it’s just us? 
On an interesting tangent, the Dale boot from Salt
Lake City was tested and highly reviewed. We have sold these custom built boots
for about ten years now (I love my personal pair). We agree with their
assessment of the boot and would like to point out that the Dale is basically a
three piece boot too!
Overall it is good to see boots reviewed. Boot
reviews are tough. That is why they have just started doing them in a rigorous
fashion the last few years. The folks from Masterfit University are definitely the best crowd to take on this task. We felt it was important to have has a tester there.
Eric got the call because he is the right size and shape to test a lot of
different boots. I think it was a value to the shop and Eric felt that he
learned a lot. He got the scoop on the testing protocol, and skied more boots
over four days than he had in his whole life. One take away of Eric’s is that
he needs to spend as much time necessary to get himself in a legitimate World
Cup race boot. After feeling the power they posses he has decided he needs to
go there for himself. I found that to be an interesting and telling take away!

Viva la France?

France
 The highlighted country on the map to the left is France. There seems to be a chicken looking at the map of France. Under the chicken it say Rossignol. Why is this important you ask? I’ll tell you why…
 Our Fall Sale starts
tomorrow. We will  have a LOT of skis from last year marked way down in
price to make room for the new gear. Alongside these skis will be the
exciting new skis that have just arrived for the 2015/16 ski season.
For the first time, some of these will be from France.
France is where
Rossignol comes from. Rossignol has been in the ski business since 1907 and has
many Olympic and World Cup victories. We have not sold Rossignol in the past,
but we have always had a healthy respect for this iconic brand. We have
continually tested the Rossignol skis over the years and the current models ski
incredibly well and offer some fantastic values. After many years of stocking
primarily central Euopean skis, we have said “Viva la France!”. 
While
we still love our Swiss, German and Austrian skis we would like to think we
have evolved and become more open minded. We simply believe that Rossignol skis are
some of the best right now and are
pleased to finally offer Rossignol skis to our customers! 
So come on down and score some big savings on boots, skis or whatever else you need the next few weeks. The sale runs through September 13th. And while you are here, check out the latest and greatest from France! 

Will it be a GODZILLA El Nino?

Every year there are lot’s of forecasts for the upcoming winter. As a ski shop owner I tend to want to scan all the various predictions until I find the ones I like. Every year SOMEBODY thinks it will be a good snow year. Sometimes it is the National Weather Service, other times it is the Farmers Almanac. Some years it could even just be Tim from Alameda who has a hunch it will snow a lot.

  This year tall the forecasts seem to be similar- “HUGE EL NINO!” they are shouting. One newscaster last week even called it a “Godzilla” El Nino. I wasn’t sure how a huge Japanese monster had anything to do with yearly precipitation, but I am thinking Godzilla might be fun to ski with?

Anyway, it is hard to argue with the science behind it as I simply do not do my own ocean temperature monitoring. I just have to trust people that do it for a living. It is looking right now that it could be one of the strongest El Nino’s since 1950. That could be very very good news for us powder starved skiers here in the sunshine state! We were talking today about how much we have used our race skis the last few years as we mainly had firm snow to ski on. It would be nice to spend more time on the fat skis this year!

You can read more about El Nino’s if you are inclined here:

 http://opensnow.com/news/post/el-nino-part-1-what-is-el-nino-and-as-skiers-why-do-we-care?utm_source=internal&utm_medium=email&utm_campaign=20150817

Whatever happens we will be here to help you have a great ski season. Boxes of goods are arriving every day. We open them, geek out at how cool it all is, and put it away for you to check out when you come in. We are currently getting ready for our big Fall Sale which starts on the 29th of August and runs through September 13. All the gear left from last year is at closeout “just get rid of it!” prices, and the 2015/16 stuff is on sale too with all of it’s shiny newness! Come on down and check it out. Gear up for a Godzilla year!

We should be having fun now!

We should be having fun right about now up in the Sierra.

But we aren’t unless we are up high or at a few select resorts.
Many of the Sierra resorts have closed and a few more probably should. Carson Pass is said to have a few pockets of good snow but not much is good in the back country either it seems.

There are a few exceptions that we keep hearing about:
Mt. Rose is way up high and still skiing well this spring.
Mt. Batchelor has had it’s own weather system all year and is holding snow well into the spring.
Alta has considerably more snow than any of the other Salt Lake resorts and is good to go for spring skiing.
Brians Head in Southern Utah is having a better than average year.
When on the phone to Fischer skis back in New Hampshire I actually heard “I am so sick of winter! It’s snowing again today!” To which I replied that I was going to golf tomorrow. I’m not really going to golf but I knew that would make him jealous. It was all I had in response to the snowpack in New England.

So it is not dry everywhere at least.

So will you find the time and make one last trip?

It is not seeming that anyone is still enthused here at the shop…

We are having what may be the biggest markdown sale in the history of the business and we only had a few sales today. We spent all day ordering shop supplies for summer maintenance and to be ready for next year.

Which we better start preparing for now because the forecasts are coming in!

Here are two:

ECMWF:  December looks wet, and we all will certainly be crossing our fingers that this verifies. California is in the midst of a truly devastating and historic drought. January and February looks warm. February could be wetter than average for northern California.


Farmers Almanac:  a warmer than average winter, although not by too much.
January is slightly on the wet side. 

Fingers crossed! I may try to ski one more time. Then I golf, cycle, fish, etc.


If you are not busy and want to save some serious money come on by before April 12th. All skis are 40-60% off. Everything else is cheap too. We would be happy to see you!

Travelling to snow on the cheap

We have been selling a lot of bags lately. It seems that the customers are willing to travel to find good snow. And traveling to Tahoe has not gotten the job done lately. So our customers are flying all over. Employees too. John just spent 5 days at Jackson Hole and Erik was at Copper Mountain in Colorado this week.
Basically people want to follow the snow. So how much would it cost to go out of state to ski?
I thought I would do some research…
Where is the snow? Utah has some good snow, and I have gone there enough to know it is pretty cheap and easy.
I like to ski at both Deer valley and Squaw Valley. Both are great. Utah is
more exotic and Deer Valley has won the award as best resort in North America 3
of the last 5 years in Ski Magazine. Plus Utah has had better snow this year.
Actually it almost always has better snow- it is right on the License plates-
they say “greatest snow on earth”!
So exactly how much
more would it cost to go to ski Deer Valley for a day? I Picked March 18th as a
good day because I have that day off and I looked it up.
Deer Valley
Transportation:
Southwest Airlines leaves Oakland at 6am on 3/18/15 and arrives at
8:45 for just $49
Southwest leaves for home at 8:10pm so I can have dinner
before I leave. It arrives at 9:05 for $59
All Resorts Express charges $90 round trip to take you to
the resort of your choice.
Lift ticket is Free with a boarding pass from the same
day through SkiUtah.com or go to
Total ski cost $0
Total transportation cost $198
Total cost is $198
Squaw Valley
Transportation:
Leave at  6am and
it is a three hour drive covering 183 miles each way.
Eat Dinner and leave Squaw at 6:00pm and you are home at
9:00pm.
 At 20 miles per
gallon it is 18.3 gallons of gas. Assuming $3 per gallon that runs $54.90 for
fuel
(Using Federal Guidelines of .575 per mile reimbursement
cost it is $210.45)
Lift Ticket bought with at least a two day advance is $95
($24 savings from “at the window”)
Total cost is $149.90 with just gas at $3 per gallon)
So you can see it is not that much more to go skiing in
Utah.
And you leave and arrive home at about the same time depending upon where you live.
I looked up Lodging and the Yarrow hotel is $139 in Park
City Utah. Squaw Valley lodge starts at $159
So a second day is not too much more either!
Something to think
about… and if you have other travel tips or ideas let us know so we can pass them on!
Diect link to the free pass at Deer Valley:
http://www.skiutah.com/blog/authors/eric/how-about-a-free-lift-pass-to-park-city-the-canyons-or-deer-valley
All Resorts Transportation_ http://allresort.com/
Squaw tickets and lodging- http://squawalpine.com/

Jackson has such nice legs!

This last week has been eventful. We were very busy at the shop over the weekend. We have four new hires running around looking confused but interested. We have had multiple product clinics including Dynafit, Fischer, Stockli, Toko…the list goes on.  Then on Monday the shop sent a crew up to Masterfit University boot training in Reno. We do boot training on a regular basis through a variety of different groups that have things they can teach us. This is the one that is the biggest (and the closest) however and I always enjoy it. So this year I went along for the two day class as well.
Three of us were in the “Dark Arts” group which is the most experienced group of fitters. It is always so great to be able to get deep into boot fitting with people that have so much experience. Greg Hoffman, Jack Rafferty, and Jim Schaffner were the instructors for this years session. All three are legends in the world of ski boot fitters and are all very good instructors to boot!


https://mail.aol.com/38905-919/aol-6/en-us/mail/get-attachment.aspx?uid=29950362&folder=NewMail&partId=1
Jackson Hogan’s stance is being scrutinized by Greg Hoffman. I think Greg is saying “nice superior extensor retinaculum!” I love this place!

Also in the Dark Arts group were Corty Lawrence, Jackson Hogan, a Canadian or two, some folks from Viking Ski in Chicago (always good boot folks over the years) and a number of other people that I really enjoyed spending time with. It is just not that often that we get to spend time with our peers like this. Most of the time we are working hard to keep your feet happy in our own little world without too much of a chance to come up for air. I always feel very lucky that I get to work with a group of bootfitters as talented as the ones here at the shop. We have gotten to know each other as fitters so well over time, however, that we love to get out and freshen it up with some other boot geeks!
It is also great to be able to talk business with people that I respect very much in the industry. While we are on one level “competitors”, we are also all in this together and only wish the best for each other. Also interesting is getting to chat with the many ski shop folks taking the more basic classes from shops all over the place. Sports Basement had some folks there. SSV employees from Any Mountain and Northstar were well represented too. Everyone seemed to be learning a lot, having a great time, and very passionate about selling boots.
There is also a great social vibe and we spent a dinner downtown with Phil Pugliese (Start Haus)and his wife Trish (www.OnTheSnow.com). Trish also works at True North at Northstar and her co-worker came along too. Lots of Chinese food was consumed and a good time was had by all. I went back and turned in early but a few of the younger (or at least feeling younger) boys and girls came back and headed right for the casino floor.
So now it is back to the shop to compare notes from the different classes and breakout sessions. And we will start full time hours this week too. Boreal opened today. It is all happening. I love it. Winter is coming!

Vacuum once a year if you need it or not…

I think I may “vacuum” my boots more than I vacuum at home!
A few years ago, I was lucky enough to be one of the first “civilians” to get a pair of Fischer Vacuum boots made for me. I flew to Salt Lake City and the Fischer Race support guru molded my boots. He had been fitting the revolutionarry new boots to all the Fisacher World Cup race athletes and was excited to fit his first potential dealer.
The process started by heating some boot shells in an oven. Then he put my foot into the liner and laced it up with shoe laces. When the plastic boot was heated up enough, he put my foot in it and put some big bags around the boots. I was placed on a machine that held me in one place. Then the bags were pumped up to a high pressure which pushed the boot against my foot and leg. When the process was over my boots were “molded” to my foot shape! I skied them the next day and was sold on the concept. I knew after 30 yards that they were the best boots I had ever skied.
That winter we partnered with Fischer as one of a dozen or so shops in the country to carry the new boot the following season. Our initial order was for about 60 pairs. I skied the boot that spring and was overwhelmed with the great fit and performance. Before the shipment date we upped the order to over 250 pairs!
Since then we have made the vacuum process a big part of our program. The vacuum boots have become our best selling models. They also have the lowest percentage of “comebacks” for modifications. This is great for the customers. Everybody prefers to get a pair of boots and just ski them happily from the very first day.
As we have worked with the boots I have been the guinea pig for a variety of upgrades and experimental processes. First I worked with a liner company to develop a warmer liner as the initial models were a bit on the cold side. I remolded my shells a few times to help sort that out. Then I molded them to my Intuition brand liners from my old boots to compare the fit to the newly developed warmer liners. After that I worked with a company that makes a “foam injection” liner and they molded my shells with the injected liners (in Salt Lake City again). That was a wild one- Vacuum bags getting pumped up to pressure while the foam was injected into the liner at the same time! After skiing that liner for the best part of last year I got Fischer to send me a pair of their 2014/15 liners and I remolded the shells again. My plan was to ski this excellent liner for the 14/15 season.
Now we have obtained a new piece of hardware available from Fischer to help mold the boots even more effectively and quickly. We can now control the fit of the front half of the boot separately from the back half.  Guess who got to be the crash test dummy on the new device? Right – ME!
But it is all in good fun, and I need to learn with my staff. Somebody has to to get up there on the machine and give input. So at this point I can probably say I have more experience from the “consumer” side of the process than about anyone. I have had numerous liners and have molded them at a wide variety of pressures and stances. If I do the process just as we have developed our shop protocols, they come out spectacular every time. I simply love these boots!
And for anyone that thinks the vacuum boots don’t mold and change A LOT to each customer as needed, check out the photo above. The left boot is mine and the right boot is a stock boot of the same size and model. Apparently I pronate quite a bit and I also seem to have chubby heels…but you know that your feet always look heavier in photos right?

To see a video of the Vacuum process go to:
https://www.youtube.com/watch?v=Y1UWkMAY4NY.

To see the Vacuum part of Fischers web site:
http://www.fischersports.com/en/Alpine/VACUUM/VACUUM-FIT/VACUUM-FIT

And THINK SNOW!!!

Let’s get this party started!

Martin is getting ready. He has his party hat on. We are all busy as beavers getting the store ready for the ski season. We have made lots of changes and getting things dialed. Staff training season is here too so the company representatives are coming in to do their educational training. and on top of that the customer traffic flow has been higher than ever before during the early season.
It feels like go time.
But it is not- it is “get ready for go time“.
Go time is another level altogether!
But for now this is exciting and keeps us very busy.
In the last few weeks we have:
-Doubled our rental department in size (Lot’s more alpine gear plus we added back country skis and boots for men and women)
-added about 240 feet of new boot shelving
-eliminated all clothing items from the store. Mens, womens, and kids. We still have accessories…
-expanded our ski and back country areas
-built and installed two new boot fitting stations to accommodate four customers
-launched a new social media campaign on Facebook etc. (I do not know much about all that but trust my staff when they say that this is happening?)
-Brought in three new employees
Sponsored a back country movie last week
-committed to Snowbomb the week end of 11/10 and 11/11
– Committed to a back country mixer the night of 11/16
-Filmed a segment for Kevin Tinto of Slidingonthecheap.com on what is new in boots, plus a segment on skis and one on gloves.
So. Now we need to put the finishing touches on a number of these things. And by then I suspect…
It will be Go Time!

Hiring, training, and waiting for snow…

Ho hum. Not too much going on right now. A few items trickling in from Fed Ex and UPS, but most of the early shipments have arrived. There is very little pressing business from a customer traffic standpoint and it is sort of a “dog days” of fall here at the shop. Everyone is pretty relaxed.
The the big kick off sale is over- and I wish to thank you all very much- it was a great sale! So the chaos of preparation for that event is done. And so now we move on to the next phase of the life cycle of a ski season. Not much day to day customer traffic flow, but lot’s to do before it snows. Off the top of my head, we probably have about six weeks to:
-Receive the rest of the big orders ( Where are you Lange Boots?).
-Make the store look like a retail operation instead of a Barn full of boxed goods. Including a complete new store merchandising round with all new tags for the 2012/13 season.
-Put together a bunch of back country ski rentals
– Tune about a hundred pairs of skis
– Hire 3-4 new faces
– schedule all our training sessions with the manufacturers reps
– schedule all our training sessions for our in house training
– get everyone checked out on all the binding indemnification tests (~10 employees x four brands = 40 tests, plus Martin, Ian, Seth and myself on a few other brands)
– Re-do the web site
-Thouroughly clean the whole shop
– buy and install some shelving units
– fix the toaster oven…
Well let’s just say that my list is over two pages long right now. But there is a sort of dead week right now amidst this sluggish time here where nothing is REALLY pressing, so…
I’m going fishing!
See ya next week!

Radford is ready!

Well this is Radford. He’s about 10 weeks old. Radford jumped right on these skis as soon as I tossed them on the floor. He is ready to ski! He has never seen snow, but he seems to know that he will like it. Seeing as he is a Great Pyranees mix, I think he is on target. With his double coat and his double dew claws attached to big webbed feet, I am guessing he will be a great “powder hound”. Actually, it is my hope that he will get to go out and do some back country skiing with me by spring. He should be old enough to give it a go this winter I think? In the meantime he will probably be at the shop if you come by.

Also at the shop will be some new toys for the upcoming season. We have been getting shipments in on a daily basis. Dalbello boots were first and then came Black Diamond which was exciting. Our first big shipment of back country gear! I spent a lot of time playing with the packs, checking out the shovels and probes, and trying on boots that were sooo light! I’m very excited about all this new back country stuff.

But let’s not forget about resort skiing! We will be back with a strong line of Blizzard skis, the Head skis are amazing this year, Fischer Vacuum boots are expanded with new models, and we will have Lange on board too which is exciting. So there is lot’s to get excited about!

To get things rolling we kick off the season on the 25th of this month with the start of our Fall Tent Sale. The sale will run three consecutive weekends through September 9th. We rely on the sale to clear out last years stock and to give us some cash to operate and do staff training before the snow hits. It will be interesting to see how things go this year. On the one hand I feel there may be a bit less interest this fall because of the less than snowy winter last year. Lot’s of people skied less than they typically do, and so there may be less carry over ski excitement than there had been the last few years. On the flip side is that we had a lot of carry over gear due to the moderate snowfall so we have marked things down more aggressively than ever before to try to move it all out. And it will be interesting to see how much people poke around at the back country stuff. I have no idea what to expect on that one. We will have Seth Green and Rich Meyer around who are both ex Marmot employees and have serious knowledge to help you learn about (and hopefully purchase) new back country, touring, or side country gear. If it is slower than hoped for they wi;ll be trining the staff and passing on their knowledge. Hopefully Seth and I can reach an agreement to have him working here all winter. He is a sharp and fun guy to have around. And he will add some real expertise to the new catagories we are stocking. Rich is a professional guide that we have reccomended for some years now. As usual, Rich will be doing avalanche safety classes as well as guidingto help you be safe out there (http://www.richmeyeralpineguide.com/).

So another summer has come and gone. The kickoff sale is upon us. Then the hiring/training season after that. Then it will snow. I hope the fall goes by as quickly as the summer did. I’m ready to ski! Hope to see you all next weekend. We can all catch up a bit, and start getting our stoke on. I’m ready! Radford is ready! Are you ready?