Shop Hours & Location
Where are you located?
We are located at 843A Gilman Street, Berkeley, California 94710.
What are your hours?
We are open Thursday through Monday, 10 AM to 6 PM. Holiday and off-season hours may vary—please check our website, follow us on social media, or call us for updates.
Do you have an online store?
Yes! We sell skis, bindings, the Ski-Mojo, and awesome CalSkiCo merch. Start shopping now!
Purchases & Returns
What is your return policy?
We accept returns within 30 days of purchase, provided items are unused and in their original condition. Custom-fitted items are non-refundable. There is a 10% restocking fee on all online orders. Read our full policies here.
Do you offer warranties on your products?
Yes, most of our products come with manufacturer warranties. Contact us for specific details regarding your purchase.
Can I purchase gift cards?
Yes! We offer gift cards both in-store and online—perfect for ski and snowboard enthusiasts. Buy one now!
General Store Questions
What products do you sell?
In-store, we carry a wide selection of skis, boots, bindings, poles, helmets, gloves, goggles, wax, bags, boot dryers, and tuning tools. Our online store sells a selection of bindings, skis, and CalSkiCo merch.
What brands do you carry?
We stock top brands, including Armada, Atomic, Black Diamond, Blizzard, Dalbello, Elan, Fischer, Head, K2, Kästle, Lange, Nordica, Phaenom, Salomon, Stöckli, Tecnica, Völkl, and lots more. Come see us and check them out for yourself!
Do you have touring and backcountry gear
We currently carry hybrid ski equipment designed for skiers looking to explore backcountry terrain. We do not sell “true” touring gear at this time.
Do you sell snowboards?
At this time, we are a ski-only shop. However, who knows what the future holds!
Do you sell used or demo equipment?
We occasionally sell used equipment during our Fall Parking Lot Sale, held in late August or early September. Follow our blog and check our socials to be sure you don’t miss it!
Do you take in used equipment?
No, but we can help you find ways to repurpose or dispose of old equipment responsibly. Contact us to learn more.
Do you sell kids’ equipment?
We offer accessories for children, such as gloves, goggles, and helmets. While we don’t sell kids’ skis, we have a great rental selection, including seasonal rentals. Learn more about our Junior Rentals here.
Are you hiring?
Yes! We’re always looking for ski and outdoor enthusiasts to join our team. Visit our Jobs page for more details.
Do you have a loyalty or rewards program?
Yes we do! Sign up for our mailing list in-store, or follow us on social media to receive exclusive offers and discounts.
Bootfitting
Do I need an appointment for bootfitting?
Yes, bootfitting is by appointment only. Walk-ins are not accepted at this time. But it’s easy to book your appointment online!
How long does a bootfitting take?
Most bootfittings take about 2.5 hours, and your boots will typically be ready the same day. In rare cases, additional modifications may require more time. Learn more about our bootfitting process here.
Do I need to purchase boots from California Ski Company to get fitted?
Not at all! But our one-year Comfort Guarantee is only offered on boots purchased from us.
What if I’m not satisfied with my bootfit?
We offer a one-year boot Comfort Guarantee, allowing for free adjustments on boots purchased from us. If the fit is still not right, we’ll exchange the boots for a pair that works better.
What happens with my appointment deposit?
We charge a $50 deposit when you reserve your boot fitting appointment and apply it as a credit toward your total boot fitting fee at checkout. Learn more about bootfitting appointments here.
What if I miss or cancel my appointment?
Appointments canceled more than 24 hours in advance will receive a full refund. Within 24 hours, you may reschedule your appointment and we’ll apply your deposit to your new appointment time. See full details here.
Rentals
Do I need an appointment for rentals?
Rental appointments are not required, but strongly encouraged during peak season. You can easily book your appointment online.
Do you only rent skis?
We rent skis, snowshoes, and cross-country skis for adults and kids. Check out our packages and pricing here.
Other Questions
What is my skier type?
Your skier type is determined by an algorithm based on your age, height, weight, ability level, and boot length.
Can you recommend ski areas?
Of course! Every ski area has something special to offer. We’d be happy to help you plan your next adventure. Contact us today to get started!
Do you sell lift tickets?
We do not sell lift tickets directly, but we offer free discount vouchers for Palisades Tahoe. Stop by the shop to pick one up!
How can I contact you with additional questions?
You can send us a message online, call us at (510) 527-6411 or shoot us an email at [email protected].
Bonus Question
Will Greg Whitehouse run for president?
While Greg is busy as president of our local ski shop, he’s always exploring new opportunities. For now, the ski industry remains his top priority!